Terms of service
Terms and Conditions Policy
Welcome to BABYTOMS!
The Website is operated and owned by Metric Hub Imports and Exports LLP (hereinafter referred to as "Company", "We", "Us", or "Our"). The terms "You", "Your", or "User" refer to any natural or legal person who accesses, browses, or uses the Website or purchases any products through it.
By accessing, browsing, or using this Website, you agree to be bound by the terms and conditions set forth below, along with our Privacy Policy, Refund Policy, and Shipping Policy (collectively, the "Terms"). If you do not agree with any part of these Terms, please do not use or access our Website.
1. General Eligibility & Account Terms
Eligibility: By using this Website, you represent that you are at least the age of majority in your state, province, or country of residence. If you are a minor, you may only use the Website under the supervision of a parent or legal guardian.
Account Responsibility: To access certain features or make a purchase, you may be required to register an account. You are responsible for maintaining the confidentiality of your account credentials and password, and you agree to accept responsibility for all activities that occur under your account.
Accuracy of Data: You agree to provide current, complete, and accurate registration, purchase, and account information.
2. Products, Pricing & Availability
Product Descriptions: We make every effort to display the colors, specifications, and details of our products (including toys, apparel, baby gear, and care items) as accurately as possible. However, we do not warrant that product descriptions or other website content are completely accurate, error-free, or current.
Pricing: All prices listed on the Website are in Indian Rupees (INR) unless otherwise stated, and are subject to change without prior notice.
Availability & Limits: We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We reserve the right to limit the quantities of any products that we offer.
Order Acceptance: We reserve the right to refuse or cancel any order placed with us for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or suspected fraudulent activity.
3. Payments & Billing
Payment Methods: We accept various payment modes including credit/debit cards, Net Banking, UPI, and authorized digital wallets processed through secure third-party payment gateways.
Payment Authorization: By placing an order, you represent and warrant that you have the legal right to use the payment method provided.
Transaction Processing: Third-party payment processors handle transactions on our behalf. We are not responsible for any delay, failure, or error caused by banking or payment gateway operations.
4. Shipping, Returns & Refunds
Shipping Policy: Shipping timelines and delivery charges are detailed in our Shipping Policy. Delivery schedules are estimates and may vary depending on location and logistical factors.
Returns & Refunds: Any return, replacement, or refund requests are subject to our Return & Refund Policy. Products must be returned in their original condition, unused, and with original tags/packaging attached.
5. Prohibited Uses of the Website
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Website or its content:
For any unlawful, illegal, or unauthorized purpose.
To solicit others to perform or participate in any unlawful acts.
To violate any local, state, national, or international regulations, rules, or laws.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To transmit viruses, malware, or any other code of a destructive nature.
To collect or track the personal information of others or spam, phish, or scrape content from the site.
6. Intellectual Property Rights
All content included on this Website—including text, graphics, logos, button icons, images, digital downloads, data compilations, and software—is the property of Metric Hub Imports and Exports LLP or its content suppliers and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website without express written permission from us.
7. Third-Party Services & Links
Certain content, products, and services available via our Website may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
8. Disclaimer of Warranties & Limitation of Liability
As-Is Basis: The Website and all products and services delivered to you through the Website are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied.
Limitation of Liability: In no event shall Metric Hub Imports and Exports LLP, our partners, directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the Website or any products procured using the Website.
9. Indemnification
You agree to indemnify, defend, and hold harmless Metric Hub Imports and Exports LLP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
10. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.
11. Governing Law & Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.
12. Modifications to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes.
13. Contact Information & Grievance Redressal
If you have any questions, concerns, or grievances regarding these Terms and Conditions or the Website, please contact us at:
Entity Name: Metric Hub Imports and Exports LLP
Email: metrichubllp@gmail.com
Registered Address: 3rd Floor, JC Chamber, V/538, Panampilly Nagar, Ernakulam, Kochi, Kerala – 682036, India
Phone: +91 9846 446 656
